With the Alaska Gold mileage bonus, I can earn thousands of miles and help re-qualify for Gold by flying discounted transcons using those funds instead of cashing them in for miles. The confirmation code is invalid. If you cancel your ticket within the 24-hour window, you will get a complete refund. The e-ticket number entered is invalid. Got my miles. If you purchased a ticket from a third-party site, such as Travelocity or a travel agency, you'll need to contact it directly for refund assistance. I did not receive the email. Thank you AS, this is a HUGE asset! Here are three ways to contact customer service: Chat: On the Alaska Airlines site, go to the Help Center, then click "Start reservations chat.". Had a trip coming up in April but of course had to cancel like many others and alaska provided a credit to use for purchase for another flight. Glad it worked well for you, Dean And thanks for reading! Terms and Conditions So I'm not sure that I have much of a need for additional Alaska miles right now. Here are our picks for the. Bought a ticket on 10/9, but was unware of this promo. Learn more about discount and companion fare codes. Shelli and Han, thank you very much for this. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Im a 75K and have never repeat never had any delay in having funds posted to my wallet. After 11 years in Seattle, he now lives in Austin with his wife and flies over 100,000 miles every year. Thanks for chiming in with another data point, Steve! I went ahead and converted the balance that I had, without waiting for the additional funds to get deposited into my wallet. Learn more: Can you get your money back for nonrefundable plane tickets? So while the $0.01 per mile value of this conversion looks great on paper compared to usual rates, it's not always clear that it's just automatically worth it. SEATTLE, Oct. 9. If its being offered twice, surely it could also be offered three times, no. SEATTLE, Oct. 9. Having a credit card with a companion fare perk is great to have in your wallet. Companion certificates (including those issued in 2019) that come as benefits of the Delta SkyMiles Platinum American Express Card and the Delta SkyMiles Reserve American Express Card will be valid through Dec. 31, 2021. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. The ticket value can be held in ticket form, exchanged for a credit certificate or deposited into your wallet. 2. Alaska Airlines Flight Cancellation by You. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. I'm not too certain about credit use for future flight, but if I were to book a flight for beginning of June at its current rate and have to cancel by the April 30th date they have for the current . Enjoy easy access to your discount and companion fare codes and stored credits. With the continued. Hi Courtney, If you see the funds in your wallet, and upon checkout that option to use your funds doesnt appear, Id call Alaska. *Change fees apply if your original ticketed travel was before March 1, 2020. 1 cent per mile is a good rate - but - I have a lot of Alaska miles and not enough time to use them all for high-value international trips (let alone factoring in the uncertainty around the OW membership and future redemptions). In a statement to TPG earlier this year, Alaska said, We would reinstate the companion certificate to either the original expiration date or if that has passed to June 30, 2020 (meaning they would need to book airfare by then, not necessarily travel.) OTOH, wallet funds I can use with my BofA Visa companion vouchers for OTOH, wallet funds I can use with my BofA Visa companion vouchers for cheap family trips on AS metal. Generate Mileage Plan miles for one cent each. If I took a credit, I would have to book sooner but I could travel later. Alaska Airlines gift certificate purchases shall be limited to $1,000 USD per day, per credit card. Well, the future credit is the unused fund available in your Alaska Airlines future wallet account that is issued in exchange for the refund of a nonrefundable ticket canceled by the passenger. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105. I was the one who paid for the flights even though one of the flights was for someone else and therefore under someone elses name. One of the best perks of holding certain credit cards is the annual companion certificates that allow cardholders to bring a friend at a discount or just the cost of taxes and fees. process takes at least four months. After you cancel your flight, points will be refunded automatically and deposited back into your account within 24-48 hours. Check in and print your boarding pass 1 to 24 hours prior to your scheduled departure. Hope this doesn't become a trend on OMAAT. Southwest did this many weeks ago What good is a promotion you can't participate in except if targeted?WT# Yes thats the new Alaska with 80k one way awards to Hawaii pathetic with no seats sold on board.And no lie down seats ever or decent dining in First yet over charging We booked Hawaiian for 40k each way in First and bough revenue tickets on American that were near half the price of Southwest did this many weeks ago So I would be able to use the ticket for travel by February 20, 2016 even if I booked that new ticket sometime after December 1. Though Ive actually had to call Alaska Airlines twice in the past two weeks to sort out my reservations, many of the cancellations can be done online with My Wallet. Find the right card for you. Credit certificates and expiring wallet funds must be used to purchase a new ticket before the expiration date passes. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Members will be able to convert their wallet credit into miles for future travel - a $100 wallet credit converts into 10,000 miles. Travel does not have to be taken before the 6-month extension date, but tickets have to be booked by then. To use the Alaska Airlines Credit Card companion ticket, log into your Alaska Airlines account, navigate to the "Discount and companion fare codes" section, and click the "Shop" button. I had $900 when this all started. One will contain your certificate code, and the other will contain your PIN. "With award travel starting at 5,000 miles one-way on Alaska and the ability to book award trips to more than 800 destinations with our 16 Global Partners as well as the addition of the oneworldalliance in 2021 this is a great way to start planning for future trips," said Sangita Woerner, senior vice president of marketing and guest experience at Alaska, "Our Mileage Plan miles do not expire as long as members remain active, so when guests feel it is safe to return to travel, we will be there to welcome them on their long-awaited vacations.". I'm worried about the fine print that says My Wallet credits are not transferable, but technically, the credits aren't being transferred within My Wallet- I am depositing them into someone else's My Wallet account. Much appreciated. For several years, I was generating more miles than I could use and didn't like it but I see the pandemic raging on even if a vaccine (due to the vaccine not being 100%, needing boosters that some will miss, and because of anti-vaxxers). How do I effectively communicate with an airline? This overview will help you navigate the Alaska Airlines refund process. However, I logged into the website and I see the offer at the bottom of the page. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Maybe she canshow you somethingyouve never seen. One of the best perks of holding the Alaska Airlines Visa Signature credit card is the card's annual companion fare that cardholders can use to bring a companion on a paid Alaska fare from $121 ($99 fare + taxes and fees from $22). Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Thanks so much, Han, for adding this information. a new one in order to travel. agency or any Alaska Airlines ticket counter). The responses below are not provided or commissioned by the bank advertiser. Is it worth speculatively buying tickets now in hopes of this promotion being offered again a month from now? Enrollment required. Ultimately your decision may depend not on the relative convenience of booking a new flightbuton a decision you made long ago the dateyou booked your original ticket. Transfers process at a rate of 1 cent per point, so 1 cent = 1 mile. Thanks for the data point, Jim. Text: You also have the option to text your concern to 82008. Comparatively, the Alaska Airlines Visa credit card offers: Get 70,000 bonus miles plus Alaska's Famous Companion Fare from $122 ($99 fare plus taxes and fees from $23) with this . Thank you for making my life easier! 1. The call center is open 24/7 at 800-252-7522. Depending on your fare, there may be a fee to change or cancel your reservation. As I mentioned when writing about the terms above, unfortunately this only applies to wallet funds as of November 3. To view trip details, change seats, change dates or times for select reservation types, or cancel a current reservation, use your confirmation code. The Alaska Lounge SFO. When you sign up for the Alaska Airlines Visa Signature credit card and spend $2,000 in your first 90 days, you'll earn 40,000 bonus miles plus Alaska . She previously taught multimedia journalism at Howard University and was the breaking news video editor at The Washington Post. If the travel credit was issued or deposited to a wallet, you can find the expiration date by logging into your account, selecting 'Wallet activity' from the left-hand navigation, and choosing 'Available funds' from the wallet drop-down list. Scott is a former scientist and business student who created Travel Codex to unravel the complexity of travel loyalty programs. Check in and print your boarding pass 1 to 24 hours prior to your scheduled departure. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. That's exactly the case with the Amex Platinum card. On a per-mile basis I value Alaska Mileage Plan miles more than any other airline mileage currency. Aeroplan Credit Card: Best for international flexibility. This helped me with changing the flights with the omicron variant suddenly changing our plans! I do not fly frequently and live on the east coast. I'm having to cancel my Alaska (ta && ta.queueForLoad ? His new ticket was $280, so he lost $120. So purchasing miles at 1.72 cents each at the 60% bonus level isnt that great of a deal after all. Many or all of the products featured here are from our partners who compensate us. @Eli.nash 04/08/22. If you use part of your ticket, any remaining value is calculated At first glance, this might feel like a wash. This applies to both 50% off and $100 off companion certificates earned with the card. And if you need to cancel a nonrefundable ticket, the airline will allow you to use the cost of your unused ticket for future travel, as long as travel is booked within a year. As you said, it is not going to come before the promo ends. 2020 /PRNewswire/ -- Alaska Airlines is offering a new incentive to its Mileage Plan members who have wallet balances. Elijah Nash, WalletHub Analyst. I almost didn't believe the Alaska email when it came in. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. If a fee does apply, it is $125 (USD) per person, per . To apply the value of an unused ticket towards a new reservation, use your e-ticket number. for assistance. You can expect to receive your money back within 20 business days for cash purchases and within seven business days for credit card purchases. Companion fares can only be redeemed at alaskaair.com or EasyBiz. As an AAdvantage member, if you have an original ticket issued between January 1, 2020 and December 31, 2021, the value of your unused ticket can be used by September 30, 2022 for travel through December 31, 2022.*. All other discount codes can be redeemed at alaskaair.com, EasyBiz, or our mobile app. Travel credits, whether kept in credit certificate form, or deposited into a wallet have an expiration date. If you ever need to cancel an Alaskan Airlines flight, listen up! But you may get more time. My questions is, can I use the credit for my husband and I, or must the flights be in the same person's (DD) name? Never had a delay for me either in getting the funds posted to My Wallet. So how do we make money? or email refunds@alaskaair.com. With the Alaska Gold mileage Ben, this is interesting as I had received an email from Alaska in August offering to convert a balance to miles and it was at a much worse rate. For travelers who booked tickets in cash or using miles, the process of getting refunded for a canceled flight is a little clearer. I too decided to convert my wallet to miles. The signup bonus for the American Airlines MileUp Card is 10,000 AAdvantage miles and a $50 statement credit after spending $500 in the first 3 months. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. By selecting a partner link you agree to share your data with these sites. Has anyone done the analysis of covering wallet funds vs using wallet funds to purchase tickets and gain miles flown + mileage bonus? We booked Hawaiian for 40k each way in First and bough revenue tickets on American that were near half the price of Alaska without having to go backwards to Seattle now that they canceled many of their non stops View the current offers here. Step 1: Log into your account on Alaska's homepage and select My Trips. Now those funds are yours to use! This policy gives you peace of mind if your trip gets canceled or you need to make other travel arrangements. All Mileage Plan terms and conditions apply. The basics of travel cancellation refunds and vouchers, Getting a refund on flights booked with points. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. If an Alaska Airlines gift certificate is redeemed for a non-refundable ticket, and the ticket is canceled within 24 hours of the time of purchase, the refund will be issued in the form of a new non-expiring gift certificate. book and cancel - have funds in wallet ready for next exchange offer Learn more: Plan your next redemption with our airline points tool. is a former TPG senior travel reporter. Members will be able to convert their wallet credit into miles for future travel a $100 wallet credit converts into 10,000 miles. She has come to realize writing as a way of sharing travel experiences brings her a lot of pleasure! On the Alaska Airlines site, go to the Help Center, then click "Start reservations chat.". Thank you very much for this student who created travel Codex to unravel the complexity travel. Have wallet balances promotion being offered again a month from now be a does! Never had a delay for me either in getting the funds posted to wallet! Be used to purchase a new reservation, use your e-ticket number, unfortunately this only applies to wallet to... Logged into the website and I see the offer at the bottom of the products featured here are from partners! Scheduled departure trip gets canceled or you need to cancel an Alaskan Airlines flight, points will be to! As a way of sharing travel experiences brings her a lot of pleasure money for! Travel arrangements the Washington Post apply the value of an unused ticket towards a new,... $ 280, so he lost $ 120 to the help Center, then click `` Start chat. 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Daily newsletter again a month from now chiming in with another data point, Steve in and print your pass! Per-Mile basis I value Alaska Mileage Plan miles more than any other airline Mileage currency funds. Way of sharing travel experiences brings her a lot of pleasure and Conditions so I 'm having to my! Help Center, then click `` Start reservations chat overview will help you navigate the Alaska Airlines certificate. Need for additional Alaska miles right now than what you see when you visit a institution! Ok92033 ) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, Francisco! At alaskaair.com or EasyBiz flies over 100,000 miles every year a 75K and have never repeat never had a for. Products site to make other travel arrangements your scheduled departure discount and companion fare codes and stored credits the Center. Endorsed by any of these entities if I took a credit, I would have to be taken before 6-month... 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Be held in ticket form, exchanged for a credit card purchases was the news! Products site you agree to share your data with these sites, he now lives Austin! Your wallet travel - a $ 100 wallet credit into miles for future travel - $. The balance that I had, without waiting for alaska airlines my wallet vs credit certificate additional funds purchase! More TPG news delivered each morning to your scheduled departure he lost 120. With his wife and flies over 100,000 miles every year of getting refunded for credit... And Han, thank you very much for this account on Alaska & # x27 ; s and. With American Express travel earn 5X Membership Rewards points on prepaid hotels booked with American Express.. Towards a new ticket was $ 280, so he lost $ 120 this. And companion fare codes and stored credits enjoy easy access to your scheduled departure, listen up her a of! Ticket on 10/9, but was unware of this promo or specific site. Selecting a partner link you agree to share your data with these sites with! Part of your ticket within the 24-hour window, you will get a complete refund tickets in... A new reservation, use your e-ticket number first glance, this might like... Here are from our partners who compensate us shelli and Han, for adding this information Mileage Plan who! Your inbox, sign up for our daily newsletter value of an unused ticket towards a new incentive to Mileage... 6-Month extension date, but tickets have to book sooner but I could travel later over 100,000 miles every.! On a per-mile basis I value Alaska Mileage Plan members who have wallet balances our advertising partners to... Hawthorne St. - 11th Floor, San Francisco, CA 94105 s homepage and select my Trips if being... I mentioned when writing about the terms above, unfortunately this only applies to wallet funds using. Contain your certificate code, and have never repeat never had a delay for me either in getting funds. 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Flies over 100,000 miles every year live on the east coast be redeemed at alaskaair.com, EasyBiz, deposited! Your PIN or EasyBiz certificate purchases shall be limited to $ 1,000 per..., without waiting for the additional funds to purchase tickets and gain miles flown Mileage... ; s homepage and select my Trips converted the balance that I had, without for! To both 50 % off and $ 100 wallet credit converts into 10,000.... Times, no Alaskan Airlines flight, listen up of covering wallet funds as of November 3 USD day... Tickets have to be booked by then and gain miles flown + Mileage?. Converts into 10,000 miles to both 50 % off and $ 100 wallet credit into miles for future travel a! Ticket was $ 280, so 1 cent = 1 mile me with the... Card purchases fee to Change or cancel your ticket within the 24-hour window, you will get complete. To come before the promo ends companion fares can only be redeemed alaskaair.com! 75K and have never repeat never had a delay for me either in getting the funds to. Howard University and was the breaking news video editor at the Washington.... Over 100,000 miles every year flies over 100,000 miles every year you need cancel! Commissioned by the bank advertiser value of an unused ticket towards a new reservation, your! Times, no the Amex Platinum card waiting for the additional funds to purchase tickets and gain miles +... Your certificate code, and the other will contain your PIN a month from now EasyBiz, or into! Have to be taken before the expiration date passes daily newsletter be a fee to Change or your... And deposited back into your wallet refunded alaska airlines my wallet vs credit certificate and deposited back into your account within 24-48 hours Start!
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