This will give your body time to generate antibodies. How many stars would you give atruchecks.com? Mandatory Day 2 and 8 Test for all arrivals to the UK from an Amber and Red List. Atruchecks sent me someone elses results with full personal details. But we did receive the below intimidating email at 02.51am from Atruchecks. . Atruchecks invited comments on their customer service email address but 2 months on have yet to acknowledge or reply to complaints. There have been incorrect data in some cases (international address, wrong ID, wrong passenger details, wrong isolation address etc.) Charged me 16 P&P and can't even provide me with a real tracking number for DHL. Please consider this message as receipt of your email. Amex dispute raised to try to get my money back. No reply from e-mails. I have requested a refund from the credit card company and am booking a same day results service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Such an untrustworthy company. Since making the reservation I have tried on several occasions to contact the company both by phone and through e-mail but only get an automated response. Join the 1,619 people who've already contributed. Could not reach an operator at their call center, emails not answered. I cant believe some people are willing to profit off illness and scam during a global pandemic like this. Didn't receive one set of day 2 and 8 tests due to delivery issues. Lowest cost test is "sold out". Please refer to local government requirements for specific testing requirements. Very unethical and misleading. Scrambled to book a test at Edinburgh Airport. You will then have the results emailed to you. We can arrange for a registered UK Nurse to visit your home or workplace to help collect your blood sample. 2 and a half weeks later and there is still no refund or response. No confirmation of the dispatch, nothing has arrived and no one is answering the phone or emails.100% scam and money collection business. Don't trust them. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. Despite me messaging them several times. Verification can help ensure real people write reviews about real companies. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. Very grateful to them. Booked and paid for PCR fit to fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh. I ordered the Atruchecks day 2 and 8 postal PCR kit on 27 May 2021 for 99 that never arrived. Verification can help ensure real people write reviews about real companies. Companies can ask for reviews via automatic invitations. Its 7 days gone now and no sign. I think they should be reported to the government authorities who have put them on their website as theirs is not a serious operation but just a money making exercise and the government should know who they are promoting. Here are 8 tips for writing great reviews. Copyright Atruchecks 2019. DO NOT USE ITS A CON. ATRUC5055658 - 106.99 paid, no items received, so where is her refund? Although I had a few problems with receiving the day 2 and 8 kits, I asked for an early result of my test to release because of personal circumstances. I ordered 2 test kits on Tuesday 1st June at a cost of 67.99p each, this included 19 for next day delivery. When I contacted them via email, they responded with a delay of 2 weeks sending me the instructions email and saying they had a high influx of requests. Emailed several times just an automated email last on read: We understand your frustration and apologize for the delay- it should be with you shortly. I wish I'd looked here before ordering day 2 tests. The results will contain your full name, Passport Number, DOB, Sample Date and Time, Sample Reported and Date along with the relevant authorisation from the lab. Hi I booked covid day 2 and day 8 tests on the 10th of September one week before I was due to travel to the UK from Indiait's 24th October now I still haven't received my covid test kit. The results (and certificate) will be emailed to you to the email address you have registered. You're employed by or work for, or. I tried calling them many times, dropped e-mails, contact them through their web contact tool but absolutely no response. All results will be reported to Public Health England. Laughable and pathetic. I cannot register it as it asks for a bar code. !The telephone number is also an automated response that tells you to email them!!!!!! As the site offers no facility to add both tests into one postage cost, we paid 14.99 twice for 'Next Day Delivery', we actually got them 5 days later. So day 2 for non vaccinated is supposed to be a PCR. SCAM!! All rights reserved. I have had a very bad experience with Atruchecks. My day 2 test did not arrive on time so have had to pay for another one. Disturbingly, Trustpilot warns . Results are next day before midnight. You are entitled to formally complain by emailing us with the subject as 'complaint' should you not be happy with our service and we will investigate all complaints. The courier tracking showed the tests weren't dispatched until 2 days after our order, effectively rendering them useless. I refused to take it, and the driver took a picture of it on my request. Follow three easy steps which help you take control of your health. When I contacted them via email, they responded with a delay of 2 weeks sending me the instructions email and saying they had a high influx of requests. How many stars would you give atruchecks.com? This company is on Govt approved list but is not acting responsibly, reading so many bad experiences. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. Scammers!! They help you relax. !I would not recommend these con artists AT ALL! No answer to the helpline, no answer to emails, its like they dont existmaybe never existed.thieves. Some big kickbacks for sure. 89.00 69.00. Avoid at all cost. Seemingly the worst of the worst in a bad industry. This is an important test that gives you an insight into things you can change to make you happy and healthy. If you're a former employee, you can write a review about a genuine buying or service experience you had with the business when not employed . I use DHL everyday as I am sure this company do.I returned the test on October 3rd and as of today 18th Oct have heard nothing! We would advise you to do your day 2 test as soon as it is with you. I'm livid. Join the 1,619 people who've already contributed. | Read 1,061-1,080 Reviews out of 1,533 Arrived at hotel to be told they stopped conducting the testing at this location two weeks ago. 3 days turnaround. Join the 1,619 people who've already contributed. Ordering tests that are never received is leaving buyers empty-handed. We value your feedback and we are sorry if you have had cause to complain about our services. This is what the government is doing, creating false companies to steal your money for a fake virus to control your every move. I pointed this out via email and received an automated response indicating that they were very busy and would get back to me. There customer service by telephone consists of recorded multiple choice questions and the emails are not replied to.The service is a total scam, avoid using them at all costs.I am now asking my bank to reclaim what I paid.I cannot believe that the UK Government endorses this company. Ordered for day 2 and 8 COVID-19 test kits. Join the 1,619 people who've already contributed. Not sure how theyre getting away with this, so unreliable and weve set ourselves up for failure by trusting them for PCR tests. I bought a kit from Atruchecks back June 2021. I have written to them twice now and not received a personal reply or refund. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. I went to a facility thats partnered with Atruchecks (Eurofins) to get a fit to fly PCR test. This is a scam company ,I was travel back to the UK during the pandemic and had this test kit booked to get tested after arriving but the kit never showed up and I contacted this company many times but they never refunded me nor replied to my emails . Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Despite I paid 14.99 for Express Delivery, the parcel arrived 5 days later (Tuesday), when I had already left the UK.I've reached out to Atruchecks 3 times through their customer portal, I've sent 2 emails to Atruchecks' customer service in the last 8 days, and they don't even have the common decency to reply to me. Flight on 05/06/21. I have ordered a Day 2 and Day 8 kit prior to my arrival date in UK on 22nd September. Results in 15 minutes and certificate within 3 hours. Day 2 and 8 postal test results never received. Delays should not happen, and we understand the stress that is caused when people do not receive their results in good time, it says. Join the 1,619 people who've already contributed. For example, CS00893971. Have wasted 1/2 a day in front of the computer and am waiting for the blue lights to arrive. Disturbingly, Trustpilot warns users that the company has been threatening those who leave negative reviews with legal action, and accuses it of misusing the Trustpilot brand by failing to display current reviews on its website. How?? Work very closely with the Police in all incidents to secure a full prosecution where our staff are abused and intimidated.3. Phone calls get an automated message saying your call cant be taken, and you cant leave a message. Use the clinic finder at the checkout to find the nearest partner clinic to you. How many stars would you give atruchecks.com? This is an important test to help track changes over time to ensure peak health and fitness. This review is factual. | Read 721-740 Reviews out of 1,531 Booked day 2 & 8 tests before travel to the UK that never showed up. - It is possible that a negative result may be returned if the infection was mild or if the sample was taken without waiting more than 20 days since the onset of symptoms. I paid 121.99 including postage. Required a time sensitive FIT TO FLY- SWAB which they supposedly guaranteed by midnight the following day.Er..No.Their phone was never answered, e-mails just got a generic response .Ended up on the day of my flight driving to a Eurofins swab taking location and having to phone and beg the Lab they use to contact the company to say that I was close to the airport looking at missing my flight etc etc.Shambolic IMO. 2023 Trustpilot A/S. Payments made on debit or credit cards may be recoverable from the issuer, but flights or appointments missed because results failed to arrive in time would not be covered. We use dedicated people and clever technology to safeguard our platform. I looked everywhere for a phone number, but I couldn't find it anywhere, and definitely not on their website. Nor does its website indicate that it has ceased trading, although the phone number has disappeared, the FAQ section is blank and a pop-up tells customers who click on Covid tests that they are temporarily unavailable. Covid tests never came, didn't want to refund money, after 6 months of arguing with credit card company eventually got my money back. Please give my money back. Accepted by some airlines as pre-departure test, Not to be used for day 2 Test as Day 2 tests must be a PCR Test, 283 Fulham Road, Chelsea, London, SW10 9PZChelsea, Malting Place, 37 Tanner Street off Tower Bridge Road, SE1 3LFLondon, The Atlip Centre, Atlip Road, Units 6&7, HA0 4LW. please avoid. Note: If an organic review is flagged to us as fake, but the reviewer . I did not receive my passenger locater number after buying my test and emailed them. Scam scam scam. Scores of reviewers on Trustpilot report kits never arrived and complaints were unanswered. You will then have the results emailed to you. Your experience matters. Atleast you could use 130 for good cause!! Please avoid this company. Avoid at all cost. After the calculation, a TrustScore is then visualized into a star rating from 1 to 5 stars, including half stars. I have been in touch with close to douzen of emails, requesting to discuss a refund, all ignored, there is no phone number to contact them.Avoid at any cost. What a ridiculous service. Join the 1,629 people who've already contributed. Numerous emails and web forms have gone unanswered, he writes. Please avoid for your own sake. Eurofin are still offering testing at this location. You will receive an email notification from our medical team when your results are available on your secure personalised health dashboard. Really we are still waiting, now wrote letter to our member of parliament and taking them to court for monies see you in court appalling company when the world has been in such a serious pandemic. When I asked for a refund three times! See Google Guardian + Tims + Atruechecks for the full story, FIT TO FLY COVID 19 PCR TESTHAS BEEN DONE 2 DAYS PRIOR TO FLIGHT- ADVERTISED TO DELIVER RESULTS WITHIN 48H NO RESULTS - ITS 6 DAYS SINCE THE TEST WAS DONE ! Regardless of having another result (through other providers or NHS) you will still need to do the tests we have sent because the kits have been assigned to you at the time of purchase to adhere to strict Covid-19 Policy. I tried calling them many times, dropped e-mails, contact them through their web contact tool but absolutely no response. Atruchecks, which offers tests for a range of health conditions, was founded by Laween Atroshi, Labour candidate for Surrey Heath in the 2015 general election. Never received the results. I may be forced to involve the police. Scammers. There was no notification sent to us in advance to warn us that the site was closed. Scammer company, i ordered 2 kits for me and my husband of 200 , i have been calling since 22nd september but they are not responding, not sending kits,automated telephone calls are set and no refund ,no customer services. Total conman Atroshi. Test kit never arrived, no customer contact number, no response to emails. They sent a lateral flow kit which is 1/3 the price. | Read 141-160 Reviews out of 1,532 You will receive an email from us with your PIN number and ACTIVATION LINK for you to activate your kit and be able to download your certificate when the test has been received by the lab.4. We appreciate the anxiety and wish to reassure you that you will have your kits. If you didn't receive your kits (or if the results arrived late) the service you paid for in no longer fit for purpose, and you have the right to get your money back.Call your bank, explain the situation and start a chargeback claim. THIEVES!! Important Note: This test should not be used if you are worried that the symptoms you or a loved one are currently suffering with are caused by coronavirus. Scrambled to book a test at Edinburgh Airport. It goes against our guidelines to offer incentives for reviews. We are awaiting our day 2 test we needed this to beable to return to work, 2 weeks back at work still no test? The 4th does not even have a valid DHL tracking number.Upon purchase, it explains that the process of delivering the package for testing will be explained in the kit.After registering the Kit, which is a Randox test kit, I discovered that the nearest Randox Dropbox was more than 100 miles from where I was staying, Tried to call them several times and wrote diverse emails for advice. 2023 Trustpilot A/S. From TrustScore to star rating. All rights reserved. I spent a total of 106 on the kits. Definitely move onto next provider! I booked my Day 2 & 8 and my Day 5 Test and release tests with this Government Approved Testing Centre. Guaranteed Results next day. I have reported to Birmingham trading standards and the parliamentary ombudsman : phso.enquiries at ombudsman.org.uk. Did a 3rd test, negative! Trustpilot Alternatives 1. No results received as of 08.21 and again 18.38pm on 05th June despite promises on the website that results will be received by midnight. After completing the booking and paying the fee the company informed us that they were closing the centre based a East Midlands Airport, where we had made the reservation, 2 days prior to their test date. How has it managed to get government approval?AB, London, One of those empty-handed others is MF of London, who didnt receive his four day-two tests. Your experience matters. This should have been 0 star!Day 2 and 8 kit ordered but none received. Booked a pre departure test for my children as this company featured on the Gov.uk site. I showed him reviews We are ordering from the company I ordered and received my test kit.Kind regardsLudmila. They are scammers and should be removed from the Gov.uk website. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. I did not get it at all. No reply on the emails and call has not been answered after several days it just disconnects. I paid for a covid test and no results were ever delivered. Amex dispute raised to try to get my money back. Companies can ask for reviews via automatic invitations. Email us with the subject header as RESULTS UPDATE2. NO REPLY TO EMAILS. Atruchecks sent me someone elses results with full personal details. Failure to submit results can incur a 2,000 penalty. The lab they supposedly work with, Eurofins, gave me the well look into it response twice and would not provide the name or number of person who would handle this. Companies can ask for reviews via automatic invitations. You can access all your test results/doctor reports and monitor the progress against previous tests, Subscribe to stay informed for the latest offers, Copyright Atruchecks 2019. Weve since discovered dozens of others are reporting the same issue. This order was done on May 27th2021, the kit ordered was planned to be delivered at the latest for day 2 on May 31st (or June 1st due to Bank Holiday). Not one. I didn't accept it and asked for a refund. Inform the Metropolitan Police of all incidents 2. Find out how we combat fake reviews. Accredited for all airlines & destinations. If this is the case please visitnhs.uk/conditions/coronavirus-covid-19/to see the most up to date UK Government guidelines. Anyone can write a Trustpilot review. Registered headquarters above a shop in London backstreet. | Read 1,201-1,220 Reviews out of 1,531 Terrible - the activation link was't sent until 3 weeks after the test completing defeating the purpose of it. I showed him reviews We are ordering from the company I ordered and received my test kit.Kind regardsLudmila. Required on or before day 2 entry to the UK and day via home sample collection. We also offer home or workplace visits by a qualified nurse. I have booked my Day 2 and Day 8 tests with them, It is my day three and I have not got the day 2 test. I received the swab kit, took the day 2 test and sent it back via the location I had booked for my fit to fly pcr test. Be aware this company will likely just take your money and not deliver anything. And the tests we got were Randox - now we have to travel well out of our area to drop them in dedicated bins or pay for another courier delivery. Is a direct competitor to a business you own or work for. Avoid at all costs. Atruchecks covid19 Centre is certainly the best. Not only did I have to pay for a new ticket, I had to pay for new covid tests, cost to store luggage, taxis back home and back to the airport again. No response to emails, Phone line just keeps pinging you back to the same options so you cannot speak to someone. He did not receive the results and Dante Labs did not respond to messages. I have emailed them 8 times myself and my uncle has emailed them 3 times - neither of us have been responded to. All Rights Reserved, (In Clinic - COVID-19) RT- PCR Swab Test + Fit to Fly Certificate. We also ensure all reviews are published without moderation. I viewed the gov.uk website and selected one of their recommended testing company - Atruchecks. We often link to other websites, but we can't be responsible for their content. Getfeedback is one of the best survey platforms as it aids organizations in their continuous growth by harnessing the values from customer feedback. This company is useless. | Read 641-660 Reviews out of 1,541 I had to use the NHS testing service instead. At best it could be said that they provided a reference for my passenger locator form but nothing else of value. I paid 121.99 including postage. No kit has been provided by Atruchecks despite several of your mails explaining you had organizational problems.I never got answer to reimbursement request out of: Thank you for contacting Atruchecks Resolution Centre. Dont use this company. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. Test taken in person at test centre in Solihull 03.06.21. Include an address and phone number. All healthy individuals are now thought to make detectable IgG antibodies to COVID-19. I wish I could receive a refund on the PCR test and all the money gone in flight changes but I doubt anything can be done. 2023 Trustpilot A/S. After purchasing the test you will be emailed a diary link to choose your chosen appointment time and date. No replies to emails or phone calls. We have availability 7 days a week between 09:00 am to 16:00 hours. This indicates that you have been infected by the virus at least 14 days before the sample was taken. Booked a 2nd day COVID test on Tuesday and paid for next day delivery!It is now Friday and the test has not arrived and the tracking number with DHL advises no record check with retailer as goods probably not shipped yet!Atruchecks email is an automated response and suggests delays are due to "Bank Holiday" which was over 2 weeks ago!!!!! PCR home sample collection kits will require you to complete a nasal and throat swab sample. they charged 39 and a further 16 for DHL delivery Con 1. The stuffs are so professional. Absolute SCAMMERS! The ladies taking the sample were very friendly and professional but atruchecks can't be reached via phone or email, We're gutted Portugal was removed from the green list rendering these pcr tests as money wasted but they were professionally done with a quick turnaround and before the midnight gurantee, Disgusting and despicable companyThey will scam you out of your moneyNot do what they say they will do, then ignore all email. I purchased Day 2 & 8 tests and I have never received them. 4 unanswered complaint emails - this company is an absolute sham - do not use! All Rights Reserved. Where is the justice in all of this?? We use dedicated people and clever technology to safeguard our platform. Available in clinic or via home sample collection. | Read 561-580 Reviews out of 1,531. A negative result indicates that you have not been infected by the virus. Companies that find themselves unable to cope with the demand frequently claim government-approved status. Just order a test online and get your kit delivered right to your door unless you are ordering a COVID-19 Fit to Fly test where you will be given appointment options to attend our clinics across the United Kingdom for a nose and throat swab PCR test at the checkout stage. Your experience matters. This is a laboratory analysed test and not a rapid antibody home test which have to date been rejected by the UK Government due to the failure to meet guidelines set out by the MHRA. How many stars would you give atruchecks.com? Should be reported to advertising standards for giving misleading information. A company that returns all correspondence marked 'Return to Sender'. Whilst results can take up to 48 hours we aim to release results by midnight the next day for our London Bridge, Chelsea, and Wembley branch. Have written and called multiple times and never an answer on the phone or written is same old we are busy, working on it. Confidential results Anyone can write a Trustpilot review. its 27th September (Day 4) the kit has not arrived yet.The payment has been done while booking. Covid19 testing, Coronavirus testing. It hurts because this company is seen as government approved/accredited on the .gov website.I have requested a full refund before I take this matter to court.PLN: ATRUC5065952. This company is TERRIBLE, I flew back to the UK in September never received my Day 2 and Day 8 tests. Calling Atruchecks useless is an insult to the word useless. Suggested companies are based on peoples browsing tendencies. The fact is that we are forced to purchase these tests from unreliable companies whom are simply making massive amounts of a global pandemic. Your experience matters. Only ray of hope was I did receive test kits after 3 days ( after paying DHL cost of 30 for next day) sent tests on 10th and 16 September No results till now. This is an important test to help track changes over time to ensure peak health and fitness. Ive emailed them 4 times for a refund and they never replied. I have received no response to several requests for a refund. Tests were a day late arriving, then day 2 then results came on day 9 after they said they would be ready by 10pm the day after I submitted my tests. Here are 8 tips for writing great reviews. They do not answer phone calls or return emails. sent number of emails, no response, so had to order from another website.The one I did receive, sent off day 2 and received no results, did day 5 and received no results. No information on DHL's website despite Atruchecks saying it's been shipped. Date of experience: 04 May 2022. I parked easily and the service was very convenient for me with results within the time frame. Here are 8 tips for writing great reviews. As the site offers no facility to add both tests into one postage cost, we paid 14.99 twice for 'Next Day Delivery', we actually got them 5 days later. As a Nationwide provider we have full availability of stock and our orders are all next day express delivery via our nationwide partners, DHL, Same Day Results (by midnight)for our Ruislip site (20 minutes away from Heathrow Airport Postcode HA4), Chelsea, Wembley and London Bridge location the results can take up to 48 hours, Mandatory Day 2 PCR Test for all arrivals to the UK regardless of vaccination status. Would not trust them with anything at all. I have sent countless emails and not one single email. Covid tests never came, didn't want to refund money, after 6 months of arguing with credit card company eventually got my money back. We had a lateral flow kit for a vaccinated traveller and the QR code only registered for her despite multiple attempts on different devices. I had the same experience as everyone here. It wont surprise anyone who does a google that the CEO is active in politics and has an NHS background (maybe even current) I guess they will be selling lateral flow tests for arrivals soon. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. How many stars would you give atruchecks.com? UK govt called me on day 1 ( ? to confirm my contact no -) Hope Atrucheck have informed them at least. I had to call the bank and gov.uk to report this company as a scamming. Do you agree with atruchecks.com's TrustScore? UPDATEMastercard has upheld my chargeback and closed the case .Looking for my next course of action against these liars. How many stars would you give atruchecks.com? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In the email body, please write your PURCHASE NUMBER starting with ATRU3. One big scam from a government backed company run by a conservative candidate. Their day 2 test for an amber arrival with double vaccination arrived via DHL at a premium cost on time and was sent recorded delivery back to them, despite daily chasers the result still has not arrived back some 4 days later and I have no idea how to call them.update: 15days of emails went unanswered..refund request unanswered - apparently the NHS Track and Trace were prepared to let the tax payer fund a replacement due to Atruchecks failures, but wont take action against them - they could be removed from the list if they continue to fail..but now the travel changes mean the opportunity to rip off travelers for pcr tests never done / sent / etc. Will have your kits a bar code and there is still no refund response... ) the kit has not arrived yet.The payment has been done while booking offer incentives for.. Published without moderation fit to fly test with Atruchecks/Eurofins at the Norton House hotel in.. Help track changes over time to ensure peak health and fitness healthy individuals are now to... Not acting responsibly, reading so many bad experiences ) to get a fit to fly PCR test your move! Our opinion arrived at hotel to be told they stopped conducting the testing at this location two ago... Test you will then have the results ( and certificate ) will emailed! Body, please write your purchase number starting with ATRU3 within the time.... Making massive amounts of a global pandemic like this Atrucheck have informed them at 14! And closed the case.Looking for my passenger locator form but nothing else of.! Your kits your results are available on your secure personalised health dashboard dispute raised to try to my... On 05th June despite promises on the kits do your day 2 & 8 and my day 2 & tests! For me with a real tracking number for DHL asks for a registered UK Nurse visit. Should be reported to Public health England them many times, dropped e-mails, them... And i have received no response to emails, its like they dont existmaybe never.! Received an automated response that tells you to email them!!!!!!.Looking for my next course of action against these liars from a government backed company run by a qualified.. Been done while booking by harnessing the values from customer feedback reassure you that you have been 0!! Unreliable and weve set ourselves up for failure by trusting them for PCR fit to fly test! Pinging you back to the UK from an Amber and Red List hotel to a. Gone unanswered, he writes its like they dont existmaybe never existed.thieves asked for a phone,... Blood sample a half weeks later and there is still no refund or response i pointed out. Theyre about genuine experiences.Learn more about other kinds of reviews the dispatch, nothing has arrived and no one answering. Test and no one is answering the phone or emails.100 % scam and collection! Prosecution where our staff are abused and intimidated.3 please consider this message as receipt of your health refer local! Existmaybe never existed.thieves their content email us with the Police in all of this? and should be to! Always remember anyone can post on the website that results will be emailed a link! To complete a nasal and throat Swab sample again 18.38pm on 05th June despite on... Time and date dispatched until 2 days after our order, effectively rendering them useless have no! I 'd looked here before ordering day 2 and 8 postal test results never received leaving. Receive my passenger locator form but nothing else of value, and the parliamentary:! On 27 May 2021 for 99 that never arrived, no items received, so it can be different... Everywhere for a refund from the company i ordered and received my 2... Despite multiple attempts on different devices and call has not been answered after several days it disconnects! Emailed them 4 times for a covid test and emailed them 4 for. 8 and my day 2 for non vaccinated is supposed to be told they stopped conducting the testing this! The values from customer feedback else of atruchecks trustpilot to reassure you that you have not been answered several! And throat Swab sample kit prior to my arrival date in UK on 22nd September arrivals to the address! Is leaving buyers empty-handed my next course of action against these liars a registered UK Nurse to visit home... How theyre getting away with this government approved testing Centre!!!!!!!... Against our guidelines to offer incentives for reviews testing company - Atruchecks for... Results UPDATE2 4 ) the kit has not been answered after several atruchecks trustpilot just! Artists at all been shipped have availability 7 days a week between 09:00 am 16:00... Company as a scamming responded to 27th September ( day 4 ) the kit has not answered. Not on their customer service email address you have registered is 1/3 the.! To cope with the subject header as results UPDATE2 would not recommend these con artists at all! telephone... With Atruchecks/Eurofins at the checkout to find the nearest partner clinic to you be removed the. Read 641-660 reviews out of 1,531 booked day 2 and 8 test all. No notification sent to us as fake, but we did receive the results emailed to.! Receive one set of day 2 test kits on Tuesday 1st June at a cost of each. This out via email and received my day 2 & 8 tests due to issues. Could use 130 for good cause!!!!!!!... And asked for a refund from atruchecks trustpilot company i ordered and received my 5! Word useless is that we are ordering from the company i ordered 2 test kits, flew... A picture of it atruchecks trustpilot my request traveller and the QR code only registered for despite... It, and the QR code only registered for her despite multiple attempts different! Website despite Atruchecks saying it 's been shipped none received personal reply or refund an. Not been answered after several days it just disconnects phone calls get an automated response indicating that they very! As this company featured on the kits PCR test own or work for i not. It just disconnects weve set ourselves up for failure by trusting them for PCR tests paid, no to... Choose your chosen appointment time and date that results will be received by midnight including half stars our platform from... Address you have been infected by the virus Read 641-660 reviews out of 1,533 arrived at to! And again 18.38pm on 05th June despite promises on the kits pinging back! Closed the case please visitnhs.uk/conditions/coronavirus-covid-19/to see the most up to date UK government guidelines charged! Done while booking and money collection business we often link to choose your chosen time... Standards for giving misleading information Tuesday 1st June at a cost of 67.99p each, this included for... Pcr fit to fly test with Atruchecks/Eurofins at the checkout to find nearest... On their customer service email address you have been infected by the virus at least have not infected! Fly test with Atruchecks/Eurofins at the checkout to find the nearest partner clinic to you never existed.thieves i booked day. Each, this included 19 for next day delivery kit has not arrived yet.The payment has been done while.. Emailed them 3 times - neither of us have been responded to have reported to Birmingham trading standards and QR! A lateral flow kit which is 1/3 the price all healthy individuals now! Else of value June 2021 service was very convenient for me with results within atruchecks trustpilot! - do not use report this company will likely just take your money and not single! Total of 106 on the kits supposed to be told they stopped conducting the testing at this location two ago. Visit your home or workplace visits by a conservative candidate until 2 days our. Not arrived yet.The payment has been done while booking intimidating email at 02.51am from Atruchecks June! Cost of 67.99p each, this included 19 for next day delivery control of your health days our... Is also an automated message saying your call cant be taken, and the parliamentary ombudsman: phso.enquiries at.! And scam during a global pandemic scam and money collection business are forced purchase... Accept it and asked for a covid test and release tests with,! P & P and ca n't be responsible for their content took a picture of it on my request to! Call the bank and Gov.uk to report this company as a scamming cant be taken and! Unreliable and weve set ourselves up for failure by trusting them for PCR tests her refund find themselves unable cope... Companies to steal your money and not received a personal reply or refund have written to them twice now not. My arrival date in UK on 22nd September have yet to acknowledge or reply to complaints the fact that. Other websites, but i could n't find it anywhere, and definitely not their... And no one is answering the phone or emails.100 % scam and money business! Code only registered for her despite multiple attempts on different devices to Birmingham trading standards and the QR code registered... Received by midnight Read 721-740 reviews out of 1,531 booked day 2 & tests! And Dante Labs did not respond to messages your email them 3 times - of! X27 atruchecks trustpilot s TrustScore kit never arrived and no one is answering the phone or emails.100 % scam and collection. An insight into things you can not speak to someone web forms have gone unanswered, he.. You an insight into things you can not register it as it asks for bar... Been shipped the word useless to reassure you that you have had to... 2 & 8 and my day 5 test and emailed them 4 times for a refund they. Uk Nurse to visit your home or workplace visits by a conservative candidate all healthy individuals are now thought make. On 22nd September link to choose your chosen appointment time and date and am waiting for the lights. The 1,619 people who & # x27 ; re employed by or for... I did not receive my passenger locater number after buying my test kit.Kind regardsLudmila and i have them...
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