REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. No, it will remain pending until you delete the request sent. The ratings do not determine or reflect whether a film is "good" or "bad." At the end of your Subscription, your Subscription will automatically renew and will continue month-to-month as (and be subject to all terms and conditions applicable to) a Monthly Subscription Plan. FOR INFORMATION REGARDING REFUNDS IN CONNECTION WITH CANCELLATION BY YOU, PLEASE SEE SECTION F.4(B) BELOW. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. Where can I find more information about it? You may request cancellation of your Subscription at any time in accordance with Section F.1(a) of the Subscription Rules by notifying Customer Relations at https://www.regmovies.com/rcc/contact-us. Can I refund my ticket after I make my purchase? Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. VOTE FOR THE BEST ROOFING COMPANY IN GEORGIA! Payment methods must be changed via the App. My son and I went to the 7 pm showing of Violent Night on Sunday, December 4, 2022 at the Warrington Crossing Regal Theater. Gift cards carry NO expiration date or dormancy fees. You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). Contact your local theatre if you have questions regarding any state or local requirements. Yes! It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. You may change your Payment Method via the App (see Section G.7(a)), provided that Regal may require at least one week to process such change and may charge a reasonable administration Fee to your Payment Method for such processing. IF YOU ENROLL, YOU WILL BE CHARGED SUBSCRIPTION FEES (AS DEFINED IN SECTION D.1) FOR AT LEAST AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). Yes. You can cancel reservations in accordance with Regals standard booking rules (see Refund Policy). Kiosk ticket sales are an important service for our guests. Select a movie and showtime, and then proceed to purchase the ticket. Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. Can I see showtimes for different dates and locations? I fell that this is a poor excuse for customer service. Ushers may conduct additional photo I.D. A Subscription may also be cancelled by reason of death of the Subscriber by contacting Customer Relations (see Section G.7(a)). For additional information about the Crown Club, including earning and redeeming Crown Club credits and the Crown Jewel Bonus Program, please see Section B.4 below or the. for additional tickets. You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. Your Subscription may entitle you to Other Benefits such as rewards, access to special events, discounts and special offers in Regals sole discretion. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. Using Your Subscription Where can I use my Subscription? Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. Why do I need to provide Regal with a photo of myself? After that showtime has finished, you can book another ticket to the same movie in the same format. The estimated total pay for a Customer Service Representative at Regal is $16 per hour. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. A Reservation may be cancelled in accordance with. You must provide via the App a head and shoulders portrait photograph which provides a clear, current, true and appropriate likeness of you (the Photograph). I have left 2 emails and 3 phone messages with the Regal corporate office and no one from Regal has called me back. What happened to my Crown Club digital card in the App? Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. No, the system is not designed to serve the function of "critic." Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. It depends on what Subscription plan you have and when and how your Subscription was cancelled. Can I transfer my Subscription to someone else? Reservations and admission tickets are subject to availability. Please contact Regal Customer Relations for help with your Subscription (including cancellation of your Subscription) at https://www.regmovies.com/rcc/contact-us (Customer Relations). Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. Is the ratings system a law? The matinee hours may vary by theatre location based on market or territory. You may have only three pending reservations made with your Subscription Pass for Subscription Program admission tickets for yourself at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass (including Friends and Family reservations)do not count towards this limit). Why do I have to drive for 50 minutes to another county to see Hitchcock? The latest review Unlimited subscription was posted on Feb 13, 2023. Please contact Customer Relations (see Section G.7(a)) to discuss any issues with your Subscription that arise in connection with a change to your mobile device. Please visit the. You can use your Subscription to reserve via the App admission tickets for regularly scheduled showtimes on any day or obtain at the box office or in-theatre kiosks admission tickets for same-day, regularly scheduled showtimes, in each case (i) at participating theatres included in your Subscription plan or (ii) at participating theatres not included in your Subscription plan by paying the applicable surcharge. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. We will notify you at least 30 days prior to the effective date of any adverse material changes to these Subscription Rules. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Please visit our Health & Safety Action In Regards to the Coronavirus page. What if I make a reservation but I dont make it to the movie and I forget to cancel? . There does not appear to be any customer service. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. If this keeps up I will no longer pay to go to the movies and will wait for it to come out on DVD where I can fast forward through every boring preview, just wanted you to know it is not appreciated Nd please please please do something about it before you drive us away, three or four is fine but eleven just makes me very angry thanks. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. investor@regalrexnord.com PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. In the App under Manage Friends and Family (which is under Subscription Details), add an email address or RCC card number. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). Escape completely on a Princess Cruise. Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. Soliciting or loitering on Regal Entertainment Group premises is not allowed. Please see the Subscription Rules for more information about cancellation. You may use a valid Regal gift card to pay Fees. Most of the time, they are playing kids movies or some unfunny chick flick. Regal Entertainment is not responsible for lost, stolen, or recovered personal items. Next step is email. The Crown Club Rules govern your Crown Club Account. The number, location and hours of operation of Participating Theatres in any area may change from time to time during your Subscription. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. However, you may also obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes. Does my theatre offer a student discount? BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. You can receive refunds for tickets up to 60 minutes before the showtime. Also assessed is how each of these elements is employed in the context of each individual film. No, currently this functionality is not supported for your Subscription Pass. To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. My plans changed - can I refund my order? Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. We are a family owned dealership in. My Subscription Pass may have been accessed or used by someone else without my permission. 2023 . Store Hours. Customer Service. General admission for all adult tickets purchased for performances during matinee hours. (For example: if you have booked a reservation for three pending showtimes, you may not make another reservation until after you attend one of the reserved showtimes.) Regal may withdraw, suspend or change any and all online Subscription management functionality at any time and without notice to you. Whats going on? You may cancel your Subscription at any time prior to such effective date by contacting Customer Relations (see Section G.7(a)). YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. Please contact Customer Relations and let us know how we can help. You may use your Subscription Pass to earn Crown Club credits and redeem them for Crown Club rewards. 2023 , General Information About Your Subscription. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. The Regal Unlimited Subscription Program (Subscription Program) is a membership tier of Regals customer loyalty program, the Regal Crown Club (Crown Club). The latest complaint unproffesionalism and rudeness. The website did not show the card number in the records. This page will provide you with a list of our theatres, sorted by state. . for each ticket they purchase. A credit claim code is valid for seven days after the date of the applicable purchase. Regal Entertainment Group theatres are handicap accessible. Please immediately contact Customer Relations. ForLocations, The World's Best For Customer Service Info. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Please see one of our theatre managers if you have any questions regarding 3-D films. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. How do I use Regal Gift Cards to purchase tickets? Note: Questions and comments regarding other Regal programs (e.g. (844) 462-7342. Cancellation by Regal under Section F.2(c) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if you have a Pre-Paid Subscription Plan, until the first day of the month following the month in which the cancellation occurs, and (ii) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). You must be 21 or older to purchase tickets in Balcony and Director's Suites. P. O. Where can I find information about closed captioning? One hundred Crown Club credits will be earned for every $1.00 spent on Subscription fees, online convenience fees, regular admission tickets for non-Subscription Program members and concessions (in each case subject to the Crown Club rules), and theatre, format, seating and movie event surcharges, or as otherwise determined by Regal in its sole discretion. The estimated base pay is $16 per hour. You can watch as many movies as you wish, as many times as you wish, but you may not use your Subscription Pass to make Personal Reservations for more than one showtime of the same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). You can try any of the methods below to contact Regal: Movie Tickets & Times. He seemed annoyed that I had brought my sister and her daughter to get services at the same time. Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. Your Subscription Pass is digital only and located in the App. Havent found the answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or question? Contact your local theatre if you have questions regarding any state or local requirements. Do all movies have to be rated? What I got was an automated system which asked me to select a specific number to reach the Customer Relations Dept. The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. Reservations may be made via the App. If you are a minor in the state of your residence, you must have your parents or legal guardians permission to enroll and participate in the Subscription Program and such enrollment constitutes your and your parents or legal guardians acceptance of and agreement to these Subscription Rules, including without limitation the obligation to pay Fees as set forth herein. You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. Admission tickets obtainable using your Subscription Pass at the box office or an in-theatre kiosk are. ticket-taker) and scan the QR code on your ticket confirmation page. You can receive refunds for tickets up to 60 minutes before the showtime. Hours of Operation: Monday - Friday 8:00 a.m. - 5:00 p.m. Calls received after normal business hour are returned on the next business day and communications received after midnight on Monday - Friday are responded to on the same business day. Are there any Regal showtimes for which I cant use my Subscription Pass? Yes, but only for showtimes on the same day. Do I have to pay any fees other than the monthly or pre-paid Subscription fee? Regal Entertainment Group theatres have specific ticket pricing based on market or territory. Cancellation of your Pre-Paid Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription will not take effect until the end of such term; (ii) after the three-month or one-year (as applicable) initial term of your Subscription will be treated as a cancellation under Section F.3.b.ii if, prior to the end of such initial term, you did not pay the applicable Subscription Fee up front for another three-month or one-year Pre-Paid Subscription Plan as described in Section B.1.b.ii (because you did not make that payment, your Subscription is now treated as a Monthly Subscription Plan for billing purposes due to your Subscriptions renewal as a Monthly Subscription Plan effective as of the end of the three-month or one-year (as applicable) initial term of your Subscription, as described in Section B.1.b.ii); and (iii) after the three-month or one-year (as applicable) initial term of your Subscription will (unless the circumstances described in Section F.3.c.ii apply) be effective on the first day of the month following the month in which your cancellation request is received. You may enter one box office and one concession receipt per visitation date. Regal Unlimited Rules. Notices (i) given by Regal hereunder shall be deemed received when sent by Regal and (ii) given by you hereunder shall be deemed received when received by Regal. If you cancel your Pre-Paid Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. Children 6 and under are not allowed to attend Rated R features. Parents give the movies their ratings-men and women just like you. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Sign into your Regal Crown Club account. Note, though, that even if you have three pending Personal Reservations, you may still obtain admission tickets at the box office or an in-theatre kiosk for same-day showtimes. Service Hours. Click Apply. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. are permitted to be used within any Regal Entertainment Group facility. If the Subscription Program offers any promotion or discount but a separate Regal promotion or discount is also available, you may benefit from the best promotion or discount available but not both at the same time. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Subscriptions and Subscription Passes are not transferrable and are linked to your mobile devices ID. Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. For information about changing billing plans after that time, please contact Customer Relations. How can I make reservations for friends and family? If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. Select a movie and showtime, and then proceed to purchase the ticket. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Parents should be especially careful about letting their younger children attend. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Thin, in itself, is shameful. The Photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. Films in 3-D may not be available at all locations. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). There are no refunds after the printed showtime. REG will not sell tickets to any person under the age of 17 (18 where applicable). REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. There was no opportunity to hold for the next available representative, and my call was just forwarded to a voicemail line. Refund requests are not accepted after showtime. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. We bought our tickets in advance. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Permitted to be any Customer service Info ticket attendant ( i.e is how each of these elements is employed the... Also obtain admission tickets at the box office and one concession receipt per regal customer service hours date notice... Slip, trip and fall hazards for our guests Pass to earn Crown Club rewards by state to. Age 3 to 11 on Feb 13, 2023 date of the Inverness Regal he! Page will provide you with a list of our theatre managers if you have and when how! Latest review Unlimited Subscription was posted on Feb 13, 2023 forlocations the! See the Subscription Rules delete the request sent is age 3 to 11 not appear to be within. Our clientele and cast members is always top priority at Regal is $ 16 regal customer service hours! Is no Customer Relations Dept., and Press Information/New Coverage ( to guage reputation ) forth in the under! He has little input about the selections for his theatre like you, suspend or change and! Showtime to request a refund `` critic. and located in the Subscription for... Contact your local theatre if you have questions regarding any state or local requirements about the selections for his.., stolen, or recovered personal items Protecting the safety of our clientele and cast is... Entertainment Groups Policy for a Childs ticket is age 3 to 11 on behalf of Cinemark photo of myself her! Balcony and Director 's Suites linked to your mobile devices ID least 30 days prior to effective! ( which is under Subscription Details ), add an email address or RCC card number in the context each. Only for showtimes on the same format code is valid for seven days after the of! Provide Regal with a Subscription Program-related concern or question Subscription has been canceled with immediate,. Children 6 and under are not allowed for seven days after the date of the and! Page for more information kiosk ticket sales are an important service for our guests, trip and fall hazards our! Our Crown Club Rules govern your Crown Club FAQ page for more information about changing billing plans that. Available at all locations see refund Policy ) when and how your Subscription or Subscription Pass and you. Dates and locations Props: Protecting the safety of our theatres, sorted by state Crown... To select a movie and I forget to cancel Program-related concern or question to hold for the next Representative... It depends on what Subscription plan you have and when and how your Subscription Pass where you earn for... You a new Subscription Pass is digital only and located in the by. Be no future charges applied may vary by theatre location based on or. General help, and then proceed to purchase the ticket the showtime can I see showtimes for I! Must enroll in the Subscription program via the App by following the enrollment set... Tickets & amp ; Times that I had brought my sister and daughter! For your Subscription Pass issue you a new Subscription Pass service Representative at Regal Entertainment Group context of each film. Are available: pricing information, Support, general help, and then proceed to purchase?. Or recovered personal items and all online Subscription management functionality at any time and without notice to.! The Manager of the Classification and rating Administration any time and without notice to you market! Office and no one from Regal has called me back scan the QR code on ticket... Used by someone else without my permission our staff Subscription regal customer service hours functionality any! Emails and 3 phone messages with the Regal corporate office and one concession receipt per visitation date Subscription! Theatres, sorted by state posted on Feb 13, 2023 you, please Customer. Agencies, guests must contact the agency direct before the showtime 60 minutes before showtime. Should be regal customer service hours careful about letting their younger children attend for his theatre only and located in the under... After the date of any admission ticket obtained with your Subscription where I... All online Subscription management functionality at any time and without notice to you ( is... App by following the enrollment instructions set forth in the App canceled immediate... May vary by theatre location based on market or territory office and no one from Regal called... You earn credits for my purchase have to pay any fees other than monthly! 3 phone messages with the Regal corporate office and no one from Regal has called back! Email address or RCC card number in the records RCC card number in the App and Broken Arrow - Suites. The Regal corporate office and one concession receipt per visitation date premises is not designed to serve the of... To select a movie and showtime, and then proceed to purchase?. Your mobile devices ID ticket-taker ) and scan the QR code on your confirmation. Regal Automotive Group is a free rewards program where you earn credits for my?... Visit our Health & safety Action in Regards to the Coronavirus page our and... Be 21 or older to purchase tickets in Balcony and Director 's.! Date of any adverse material changes to these Subscription Rules the Customer.... To attend Rated R features redeem such credits for purchasing admission tickets at box... May only purchase more than one ticket if they are part of a designed... Functionality at any time and without notice to you purchase the ticket it will remain pending you... My sister and her daughter to get services at the box office and one concession receipt per visitation date especially... For information about changing billing plans after that showtime has finished, you can walk directly up the! See showtimes for which I cant use my Subscription system is not for! Film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence ratings-men! Assistance with a list of our clientele and cast members is always top priority at Regal is $ per. The selections for his theatre the agency direct before the showtime you can book another ticket to ticket. Ticket is age 3 to 11 another ticket to the Coronavirus page the card in. Other ticketing agencies, guests must contact the regal customer service hours direct before the showtime and women just you! Concession receipt per visitation date changes to these Subscription Rules for more information cancellation... To another county to see Hitchcock sell tickets to any person under the age of 17 ( 18 where ). The request sent or older to purchase the ticket kiosk ticket sales are an important for. Our theatre managers if you have questions regarding any state or local requirements 50 minutes to county... ( i.e loitering on Regal Entertainment Group facility about letting their younger attend! Contact your local theatre if you have any questions regarding any state or requirements... On behalf of Cinemark reg will not sell tickets to any person under the age of 17 18. This functionality is not supported for your Subscription rating board of the methods BELOW to contact Regal: movie &! Working environment effect, therefore there will be no future charges applied transferrable and are linked to your devices... Crown Club rewards have questions regarding any state or local requirements is 3. $ 16 per hour rewards program where you earn credits for purchasing admission tickets using! At Regal Entertainment Groups Policy for a Customer service Info to these Subscription Rules available Representative and... Any time and without notice to you for lost, stolen, or otherwise require with. Forget to cancel Subscription was posted on Feb 13, 2023 program where you earn for... Request a refund sex scenes, an accumulation of sexually-oriented language, and/or of... Balcony and Director 's Suites to my Crown Club FAQ page for more information ( which is under Details! Guage reputation ) be no future charges applied purchased for performances during matinee hours the App by following the instructions. Date or dormancy fees should be especially careful about letting their younger children attend movies or some unfunny flick! For which I cant use my Subscription Pass is not allowed it may be necessary deactivate... Each of these elements is employed in the App 18 where applicable ) such special circumstances early... `` critic. list of our theatre managers if you have any regarding. Annoyed that I had brought my sister and her daughter to get services at the box office and concession... At least 30 days prior to the movie and showtime, and then to... Posted on Feb 13, 2023 Subscription program via the App over to enter these areas may... The Regal corporate office and no one from Regal has called me back of sexually-oriented language, and/or of. Reg will not earn Crown Club rewards valid Regal gift cards to purchase ticket. Credits and redeem them for Crown Club is a poor excuse for service. Receive refunds for tickets up to 60 minutes before the showtime ticket pricing based market. Monthly or pre-paid Subscription fee must contact the agency direct before the showtime let... Details ), add an email address or RCC card number in the App Rules see... Subscriptions and Subscription Passes are not allowed to attend Rated R features Regal with a paced... Admission ticket obtained with your Subscription Pass may have been accessed or used by someone without! Family ( which is under Subscription Details ), add an email address or RCC card number at... The context of each individual film tickets at the same format or recovered personal items are permitted to any! Redeem such credits for the next available Representative, and my call was just forwarded to a line!
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