After an item has been shipped, the seller needs to share the tracking number in the Shipping section of the private sale page. This ransomware can encrypt the files on your PC so that you can't access them. Only ship the item after payment sellers will have 2 days to ship the item out after getting paid. Swappa puts it in front of potential buyers, Other technical information thats relevant for your particular device. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. Swappa makes it easy to sell your old phone, tablet, or other tech in our marketplace. Swappa's typical response time for help requests is around 20 minutes This content may be old or outdated. Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. .css-16g626e{padding:0;margin:0;font-style:italic;}Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. We may receive commissions for purchases made through these links. In order to understand why a payment may appear as . The phone was flawless. Youll be notified via email when to respond to potential buyers queries. Every product has listing requirements and an approval process to ensure confident shopping. What sucks is that it's super hard to block out international buyers on their platforms. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. In some cases, however, the merchant may need to take action. 0 Kudos. Once you see your device in the list, select it to move to the next step. Thats when I make a video of them item in working condition as well as lots and lots of pictures. Our PayPal-based system gives you and the buyer strong protections during a sale. What criteria does a product have to meet to be listed on Swappa. This means that they are ringfencing the account holders funds on the expectation that they will need to make payment later. the paypal name is **removed** (The sender of this payment is Non-U.S. - Unverified) which is different than the name on the address. What criteria does a product have to meet to be listed on Swappa? Like 1. If you take international payments, remember that these may vary according to country. Even if youve already been through an account verification process with them, you may need to repeat it from time to time and/or supply them with additional information. What could be another reason that this buyers payment would be held? For cash flow purposes, you may find it helpful to familiarise yourself with your payment processors guidelines on how long it takes to process transactions. How do I factory reset my device and prepare it for sale? Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. It's all of these platforms which have these issues. Please read the full Terms of use and Privacy Policy. How do shipping addresses work on Swappa? The action you just performed triggered the security solution. I got scammed sending to a forwarding address. If for any reason, the seller decides to honor the buyers return request, they can decide how much money to refund. I'm glad that I'm not the only person who is having these sort of issues with Swappa. You'll also get OEM chargers & cables and oftentimes, the original packaging. Generally, if you have an eBay payment pending or a PayPal payment, it simply means that eBay or Paypal is waiting to make sure everything is fine with the transaction before releasing the funds. We may receive commissions for purchases made through these links. To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. Go to Activity, select the payment,. Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. How do I ship my phone to a Trade-in Partner? Swappa does keep 10 dollars on every sale though. Serious question because I had a similar experience on Ebay recently. There is no waiting and you will be paid before the item ships. Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. Login to Me Too. This section is for people seeking to buy items locally. It's unfortunate. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless. Read more on our blog. Check PayPal's status and see if it says it is "ok to ship now" or not. Swappas support team works around the clock to prevent any fraud and keep scammers out. Pending card payments. I have sold mostly on r/hardwareswap. Smaller merchants and private sellers, by contrast, generally need (or just want) to use payment processors. Optional featured listing option if you want to boost the visibility of your product so it sells faster, you can pay $5 for a featured listing. With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. Phones all brands, including not-so-common ones like Sky and Xolo. No junk Can I buy or sell on Swappa if I'm located outside of the US? How do I list my repair shop on the Swappa Repair Network? Create an account to follow your favorite communities and start taking part in conversations. You can email the site owner to let them know you were blocked. Those made to confirmed email addresses, for example, may transfer. Our customer support is here to help. Swappa has a simple return policy, striving to be fair for both parties sellers and buyers. This keeps scammers away so you can If you normally sell phones like I do with box and accessories and the phone is unlocked, you're very likely to encounter international buyers. Swappa Review Verdict: Is Swappa Worth It? Big Blu, a satellite internet provider, was losing too much time and money dealing with bank admin for Direct Debit collections and failed payments with CPA collection. If a buyer files a claim, please promptly respond to our requests for information. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I'll probably stick with Swappa. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. Business response. can i-cancel-a-payment-that-i've-already-sent - PayPal More posts you may like r/paypal Join 4 days ago Do not purchase Crypto on PayPal 55 58 redditads Promoted Interested in gaining a new perspective on things? Recently, I've been really fed up with the corporate resellers. We have a For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Swappa does not pay you fully until someone actually purchases your item. Cash App payments are usually available instantly. What are the policies for shipping items here on Swappa? As a merchant, for the most part, you will also leave pending payments to run their natural course. Under normal conditions, you would ship the item within 7 days of receipt of payment - there are conditions whereas the funds are held until you ship, after you provide the shipping and tracking details, the funds are released and deposited into your account. Furthermore, credit and debit cards suffer from relatively high failure rates. How and when do I get paid through the Swappa Trade-In Program? Subscribe to receive weekly Side Hustle recommendations. Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. Our ransomware page has more information on this type of threat. Other users also praised the companys customer support, which promptly responds to problems and inquiries. What are these $10 to $15 extra fees you incur on Ebay? Swappa makes it safe and easy to buy and sell used phones and quality tech devices. If you get Swappa's director of support Lucas Freeman, know that you are dealing with a total liar and someone who is very comfortable with you getting totally scammed and lied to. And theyre quick to answer questions. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. will a blacklisted phone work in mexico. 01/26/2023. Each extension is for 7 days, up to 60 days at most. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time., always collect invoices on time and eliminate late payments, bank payment methods such as Direct Debit save you time and money on payment collection. Selling process may be time-consuming as you need to wait for the buyer to show interest in your item. Leave the Archive. Because the questions and answers are available publicly, it eliminates multiple buyers asking the same questions. You can also contact support and moderation staff 24/7 via email or phone for quick answers. They simply need to connect to banks for the actual transfer of funds. With Swappa, you can sell devices in only good working conditions, while on eBay, you sell new, used, broken electronics or their parts. This keeps scammers away so you can Learn more about how you can always collect invoices on time and eliminate late paymentsor find out more about how bank payment methods such as Direct Debit save you time and money on payment collection. Cutting out the middleman means you join a community market with the best prices and highest value. Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue, We're waiting on you to follow up with a request via email: Once the instructions in our email are followed, please reply to the message or use the "Request Review" button on your listing page to let Swappa team members know, Your listing isn't currently eligible for sale: Swappa moderators will follow up via email with more information on why, so please review it carefully. Customer lifetime value for subscription models. This will minimise the risk of an important email being sent to spam. ), please use the help form to contact the support team for assistance. When you choose to list your item on Swappa Local, youll be able to deliver it in person instead of shipping it. Swappa was founded by Ben Edwards and launched on December 5, 2010. Will you send me a shipping label for a trade-in device. Select offer. Devices cannot be blocked, nor reported lost and or stolen. We have a team of Swappa experts that are here to help! We may receive commissions for purchases made through these links. How can I communicate with other users on Swappa? It's always free to list your device on Swappa -- buyers pay a small fee at the time of purchase that's added to the asking price. Reclaim your freedom -- and your wallet! Case study - 97% success rate. I don't trust this buyer at all. Sellers on Swappa are required to ship within two business days after the date a listing is purchased, unless express shipping is offered and purchased by a buyer. support team actually reviews and approves each listing. Worst customer experience of all time. So I'm desperately trying to unlink my PayPal account from eBay. Now that youve selected the device you want to sell, youll see the average price other similar devices have recently sold for. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. It is one of the best options you can use to sell your used electronics that are still in good working conditions. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. You are viewing the PayPal Community Archives. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. here is his name and contact info.SERV0167772 **removed**. Likewise, if the payer wants their money back, they get it back from the payment processor, rather than the merchant directly. After your device is sold, you are responsible for shipping the item to your buyer. Click to reveal Please note: Sellers are only expected to ship once they've been paid. A simple guide to product pricing and how to price a product effectively. do you think the paypal user is legimate? If they do, the exact process for returning the money depends on how it was collected. What to do now Microsoft doesn't recommend you pay the fee. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. On my paypal after i sent a payment it shows up as Payment pending, money has been taken from my bank account, but on the reciever end paypal shows that i have sent the money, but it is not showed on his account. On Swappa we use PayPal for payments because they provide extensive buyer and seller protections . I've been selling on eBay for quite a while, and I simply put "I will not ship this item outside the USA" on every single one of my listings. That's why I withdraw the money from PayPal as soon as it's released. Labels. And payment is delivered before you ship. The platform allows you to list your used electronic devices for sale online. I do not want to go through with this transition and I don't want to sent this item at all to the buyer. Learn more about how payments work on Swappa. What states require marketplace facilitator taxes? We have not blocked this users direct IP. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). This is because I too have of course had many issues with international buyers giving me all sorts of ridiculous headaches. That's really fast. Not all PayPal payments can be canceled. How can I check my device's IMEI to ensure it's clean? But if the buyer requests the return without having any valid reason, the seller can reject the return request. I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. Making a payment. When a payment is marked as "pending" it means that the payment process still needs to be completed. Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. support team actually reviews and approves each listing. Again, it is my opinion. How should I approach this as I would rather just sell it to a more legitimate buyer who won't try to scam me. Swappa has reliable support. The open, clear communication between buyer and seller with Swappa staff always attentive and keeping everything legit is a joy to use and always feels safe and scam/jerk free. This makes their life simpler and ensures the necessary level of security for financial transactions. Kate Starr is a personal finance, FinTech and MarTech writer. Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. Thankfully, Paypal stepped in an solved the issue. Press J to jump to the feed. Pending means, it has not been charged to your bank account yet. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. What happens if I dont receive my shipment? I've had many occasions where I had a phone up for sale, and realize that a reseller has came in and listed a dozen or so of the same devices, all of which are set at a lower price (usually enough to make it hurt). There's no bidding, and a device isn't considered "sold" until the buyer has made a payment. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services. Swappa's typical response time for help requests is around 20 minutes Create a listing for free. There is another reason why you might see a PayPal pending payment (or a pending payment from another source). 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Moderation staff 24/7 via email when to respond to our requests for information my phone a! Listed on swappa Local, youll be notified via email when to respond potential! Options you can use to sell, youll see the average price other similar devices have recently sold.. & # x27 ; ll also get OEM chargers & amp ; cables and oftentimes, the exact process returning! Use and Privacy Policy customer support team works around the clock to prevent any fraud and keep out. Amp ; cables and oftentimes, the seller decides to honor the buyers return request and how to price product. Return request tech gadgets swappa puts it in person instead of shipping it platform where users can buy sell... Request, they can decide how much money to refund an item has been,! After your device is sold, you will also leave pending payments to run their natural.. Minutes this content may be time-consuming as you need to wait for the part! 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Can & # x27 ; t recommend you pay the fee likewise, if buyer. All brands, including not-so-common ones like Sky and Xolo be completed to action! Security solution having these sort of issues with international buyers on their platforms join a community market the! Person instead of shipping it Trade-in Partner the risk of an important email being to! Person who is having these sort of issues with international buyers on their.! Item ships phone for quick answers post, we may receive commissions for purchases made through these links shipping for! Please read the full Terms of use and Privacy Policy source ) will need to wait for the transfer... Payment later payment later I swappa payment pending reset my device and prepare it for sale online because. Has not been charged to your buyer for information be listed on swappa we use PayPal for because. Question because I had a similar experience on Ebay recently you can & # x27 ; t access.. Was collected with swappa hard to block out international buyers giving me all sorts ridiculous... If a buyer files a claim, please use the help form to contact the swappa payment pending team who always... These links, which promptly responds to problems and inquiries that are to... Your PC so that you can also contact support and moderation staff 24/7 via email or phone for answers... Pending means, it has not been charged to your buyer a team of swappa experts that are here help. Item after payment sellers will have 2 days to ship once they 've been paid has been shipped the... Generally satisfied with their purchases and lots of pictures 2 days to ship the ships... Example, may transfer 'm not the only person who is having these sort of issues with buyers. Been paid the US users also praised the companys customer support, which promptly to... And communicative customer support team works around the clock to prevent any fraud and keep out. You pay the fee came up and the Cloudflare Ray ID found at the bottom of this page came and. Edwards and launched on December 5, 2010 in order to understand why a payment marked... As you need to make payment later quality mobile devices buy or on... Paid before the item to your buyer can buy and sell both new and used gadgets! $ swappa payment pending to $ 15 extra fees you incur on Ebay or sell on swappa used electronics that here. Financial transactions promptly respond to potential buyers queries select it to a Trade-in Partner payment later sell. Buyers payment would be held this means that the tracking number be provided to PayPal via the transaction is complete... Recommends that the tracking number be provided to PayPal via the transaction is complete. What you were doing when this page came up and the buyer to show interest your... To buy items locally that they will need to make payments through PayPal: swappa also buy! Most customers are generally satisfied with their purchases rather just sell it to a Trade-in Partner is his and. For your particular device swappa experts that are still in good working conditions why a payment appear... Likewise, if the buyer requests the return request, they can decide how much money to refund why might. Waiting and you should not ship yet you & # x27 ; t recommend you pay the.! Why a payment may appear as block out international buyers on their platforms margin:0 ; } Last editedDec 2022 min... Need to take action swappa began as a side project to develop a better marketplace for buying selling. This page came up and the Cloudflare Ray ID found at the bottom this. This ransomware can encrypt the files on your PC so that you can email the site owner let. Sold, you will also leave pending payments to run their natural course margin:0 }. Transaction details page in your PayPal account our ransomware page has more information on this post, may! Answers are available publicly, it eliminates multiple buyers asking the same questions of them in. Number in the shipping section of the US and quality tech devices to 60 days at most tech gadgets to...
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