- See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Book a hotel today and pay later with Expedia. We don't imagine that we are the only ones to have been scammed by you in the past. The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. I can tell you that you will make out much cheaper with the timeshare. When we attend, we already had a timeshare? The points for car rental program is no longer available. We were to receive $27, 000 for our exsisting Festival time share, The help desk will not return any complaint calls. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. The El Cid service desk told me to huge surprise that was not at all how the program worked. However, it hasnt worked out for us and I dont want to continue paying $150 a month until 2024. Hotel Marina El Cid Spa & Beach Resort Questions & Answers 9,595 Reviews Ranked #19 of 47 Hotels in Puerto Morelos raman g Sacramento, California What are your experiences with Infinite privileges El Cid vacation club? I really want the RCI deal stated in our contract. - Timeshare sales tactics are hardcore and very long-lasting. Submit a complaint and get your issue resolved. Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 Toggle Our Hotels. From Cedar Rapids. He can't even pick up the phone, he has to talk on speaker! The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. We had to move seven rooms before we found one that didnt smell bad. willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. Imagine how much money they are taking away from me. Owner ID or Contract Number Password. Thank you. DO NOT BUY FROM EL CID! These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. 2. I called them and the guy said don't worry I will make it everyone is happy another lie. We would like El Cid to buy our timeshare points back expires 2028. Wondering if a report is missing? I finally called RCI who they are partnered with and they gave me an initial contact. We were subjected to hours and hours of presentations and promises. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. They did not say that they could not accommodate us. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. Feel free to contact me if you are a victim of this company. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. When we protested, the manager told me to "shut my mouth" and continued to badger us. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. The inventory that El Cid sets aside for its members, is incredibly small. Sign In arrivia, Inc. d.b.a. Please advise ayone! The staff at their resorts is incredibly caring. The complaint has been investigated and resolved to the customers satisfaction. timeshare. About 10 years ago we bought 500000 El Cid Time Share Points. The complaint has been investigated and resolved to the customers satisfaction. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. Click here to get notifications about new complaints of El Cid Vacations Club. When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. This review was chosen algorithmically as the most valued customer feedback. I also requested ccd documents sent to Wyndham on our behalf notifying them of the canceled contract. I gave up a deeded for life timeshare for thishow stupid of me. Page Status Information. You are dishonest and lie about the benefits available to owners. We are in the same position with Elcid and trying to figure out our options. This comment was posted by a verified customer. The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. El Cid has now ignored 2 meetings and is being fined after this latest missed hearing. I cannot no longer afford to pay the Timeshare. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. He said that he would personally rent it out for us and send us a check in the mail. We were told that we could use our points at over 30 Wyndham resorts worldwide only to find out that they are only in the US and I have to call El Cid in order to find out which Wyndham resorts are available for any given date ? Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. Search Flights. Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? Most recently weve found that the sales people will say anything to travelers to get them to buy. And now after reading all of this, I really want out now. We stayed strong during our 90 minute presentation, and refused to purchase. Desired outcome: It has been almost a year and nothing. The lady from mexica Betty said if I cancel I can not get money back. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. I would join a class action suit against El CID. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: Author: James Lithia, FL. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. We cant afford to lose 165000. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. People out there. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. But again, this is not the intention of this timeshare. El Cid Vacations Club features a vast selection of Mexico timeshare rentals and resorts, ideal for a family vacation, getaway with friends or romantic escape. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. Salespeople claim that the points have more value than they actually do for exchange purposes. El Cid has NO affiliation with RCI yet it is still listed on their website Also we were given papers to be signed up for RCI, they never enrolled us with Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. At the end of 5 years, we would have a timeshare that was mostly paid off, with no cost to us. Our experience is June 2014 in Mazatlan. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. the customer service Rep says no only 1 year of points will be allowed. Since El Cid cannot stand up to a written contract how can they be trusted at all My name is Pedro. El Cid has no affiliation with RCI so what I was told in the contract is fraudulent Credit has been ruined, I would like to be counted in also. EL CID is a rip-off company that lies EL CID to get you signed up. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Best round-trip prices found by our users on KAYAK in the last 72 hours. Please refund my money since the contract can be alter by El Cid when ever they choice. This post is not about the service received at El Cid. Very frustrating and lesson learned. Can we not all get together with a class action suit against El Cid? Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! I continued to try and work a solution and worked slowly up the management chain. we bought our time share in Mazatlan. Submit a complaint and get your issue resolved. 01 800 670 32 77. We feel we need to warn people to not get caught up in their vacation club scam. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. Its legal name is El Cid Vacation Club S.A. de C.V. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. My husband and I went to the Mexican Rivera on a Royal Caribbean cruise that my son paid for my husband and me to be with our grandchildren last October. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. Very troubling information I am reading. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. Been requesting termination since december 2020. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! We said that in 5-10 years we would be interested in purchasing. This review was chosen algorithmically as the most valued customer feedback. Stories have changed the further away we got from the date of purchase. Once I figured out the mandatory all inclusive fee ($1, 200) and the approximate flight expense ($1, 000) I was spending another $2, 200. Please help! The payment dept said I can not cancel. So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. And phone # we can call to Resolve future issues. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. This review was chosen algorithmically as the most valued customer feedback. I got so frustrated after reading all comments and lies from Elcid people will say anything to travelers get! Send us a check in the contract can be alter by El Cid La Ceiba Resort. A deeded for life timeshare for thishow stupid of me uploaded, posted, transmitted, distributed. Like El Cid 6 months after contract signing action suit against El Cid when ever they.... 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